Shipping & Returns

Delivery

We have our own delivery service free CrealandiaExpress, which works in some areas of Spain *. For delivery in other areas, we cooperate with reliable delivery services - DHL, MWR, Correos, and others.

You can also use the "Delivery to the desired day," ** and "Holiday packages" **Term for delivery of finished goods - for 2-3 days. ***

Payment

You can pay for purchases not only in cash but also by bank cards, as well as through Paypal. All couriers CrealandiaExpress with him have a terminal for payment cards.

With an online store you can shop Crealandia.com in 2 clicks, without leaving your home!Sending the finished product is carried out 24 hours after payment is received. Before selecting the mode of delivery, ask again carefully read the terms of delivery or contact us. Regardless of the chosen method of payment and delivery, you can track the status of your order online.

The cost of delivery through our partnersMay include processing costs, packaging and postage. Processing costs are fixed, while the cost of transportation can be varied depending on the weight of the parcel. We advise you to combine orders. We can not combine two separate orders and shipping will be calculated for each of them.To send to remote areas, we use the optimum size of the package and with a good level of protection.

Return

Online Store Crealandia.com does not return the goods as the goods are exclusive objects made by hand (Hand Made) and therefore does not belong to return and exchange.* The service is free shipping CrealandiaExpress own service area extends to MarinaAlta, MarinaBaja, Safor. Other areas have the opportunity to use the service free shipping, when purchasing a minimum of 130 euro, and the design of the delivery through our partners.For residents of Russia free shipping is valid when purchasing a minimum of 150 euros. Shipping is only through our partners.

** The service "delivery to the desired day" allows you to choose any date (after the appointment of delivery time), but not more than 100 days after the specified delivery date. If you want to make a gift,then you can use the "Holiday packages". We will pack carefully and beautifully ordered item in a festive package and deliver on the day or the time you selected.

*** Delivery own service CrealandiaExpress is 2-3 days, subject to the availability of goods in the warehouse of the company. In the absence of the ordered goods,delivery period is extended to 14 days. When making a service for delivery of goods through our partners, the delivery time is 5-10 days.

For any questions you can contact the online customer service or by writing a letter to our contact center.

Shipping and delivery times