Visitors to the site - a person who came to the site http://www.crealandia.com aimlessly placing the order.
User - an individual website visitors accept the terms of this Agreement and wishing to place orders in the shop Crealandia.com
Buyer - user,разместивший Заказ в Интернет-магазине Crealandia.com
Crealandia - Crealandia S.L. (Plaza Mayorazgo Cendra, 2, Pego (Alicante) 03780 Spain).
Продавец - Crealandia или иное юридическое лицо либо индивидуальный предприниматель, товар которых размещен в Интернет-магазине (товар, реализуемый юридическими лицами либо индивидуальными предпринимателями,different from Crealandia, marked in the catalog online store merchandise as "marketpleys-goods").
Shop Online - Internet site belonging Crealandia, located on the Internet at the following address http://www.crealandia.com, which presents goods offered by the seller for the purchase, as well as terms of payment and delivery of the buyer of goods.Website - http://www.crealandia.com.
Seller's page - the page of the Site, which contains information about the conditions of sale, delivery and return of goods sold by sellers other than Crealandia, as well as other information, is essential for the conclusion and execution of the purchase and sale of goods contract. Seller's page is available here,"Add to Cart" placed on the page with the description of the goods under the button.
Goods - products handmade (handmade), for sale on the Site.
Order - properly designed Buyer's request for the purchase and delivery to the address specified by the Buyer / Pickup by the customer through selected on the Site.
1.1. These terms and conditions ( "Terms") realized the Internet-shop Crealandia, refer to the full range of services offered on the Internet, using any means and methods, including (but not limited to): computers, mobile phones, tablets and other communication devices .Crealandia provides access to the use of its systems, databases, and all available on the basis of this User Agreement.
1.2. Seller sells goods through the online store at http://www.crealandia.com or via mobile Crealandia applications for iOS and Android operating systems.When ordering goods through the online store, the User agrees to the terms of the sale of goods, set forth below (hereinafter - the Terms of Sale items), including, in respect of goods sold does not Crealandia, and other legal entities and / or individual entrepreneurs, as the terms of sale and delivery of goods,placed on our pages and pages of the respective Sellers containing information on the conditions of sale and delivery of goods to other legal entities / individual entrepreneurs.If you disagree with this User Agreement (hereinafter - Agreement / Public Offer) The User must immediately stop using the service and leave http://www.crealandia.com site.
1.3. These Terms and Conditions of sale of goods, as well as information about the products displayed on the Site,a public offer in accordance with current European legislation.
1.4. Agreement may be amended by the Seller unilaterally and without notice to the User / Buyer. The new version of the Agreement shall enter into force after 10 (ten) calendar days from the date of its publication on the Site,unless otherwise provided by the terms of this Agreement.
1.5. Public offer deemed accepted by the site visitor / buyer from the date of registration of visitors to the site, registration order of the buyer on the site without authorization, through Crealandia mobile apps for iOS and Android operating systems,as well as the adoption of the Buyer's Order by email firstname.lastname@example.org
The contract of retail purchase and sale is concluded with the issuance by the Seller to the Buyer, or cash sales receipt or other document confirming the payment of the goods.
Inform the seller your e-mail and phone number,Site visitor / user / buyer consents to the use of such means of communication by the Seller, as well as third parties engaged by them for the purpose of fulfilling obligations to the site visitor / user / purchaser, for the implementation of mailing of advertising and informational nature, containing information on discounts,upcoming and current events and other activities of the Seller to transfer the order to delivery, as well as other information, directly related to the fulfillment of obligations by the Buyer under this Public Offer.
1.6. By order, the User / Purchaser agreesthat seller may entrust the execution of the agreement to a third party, while remaining responsible for its execution.
1.7. All rights and obligations entered into with the User Agreement arise directly from the Seller, and the Buyer, taking the present Agreement, fully understands and agreesthat in the case of a contract with the Seller other than Crealandia, Crealandia not a party to the said agreement and assumes no obligations related to its execution, except as provided by this public offer.
1.8.As part of the Order Crealandia provides user information support signed by the User Agreement with the Seller.
2. Subject of the Agreement
2.1. The subject of this Agreement is to enable users to purchase for personal, family, household and other needs,not related to business activities, products, presented in the online store at http://www.crealandia.com directory.
2.2. This Agreement applies to all types of goods and services provided on the Site until such proposals with the description present in the online store catalog.
3.registration on the site
3.1. Registration on the site is carried out by means of the window "Registration".
3.2. Registration on the site is required for placing an order.
3.3. Crealandia not responsible for the accuracy and correctness of the information provided by the user during registration.
3.4.User agrees not to disclose to third parties the login and password provided by the User during registration. In the event of the User suspicions about the safety of his login and password, or the possibility of their unauthorized use by third parties, the User agrees to immediately notify the Crealandia,sending a e-mail to: email@example.com.
3.5. Community User / Purchaser to the Call-center operators / managers and other representatives Crealandia and other sellers should be based on the principles of generally accepted morality and communication etiquette. It is strictly forbidden the use of swear words, swearing,abusive language and threats and blackmail, no matter in what form and to whom they were addressed.
4. Goods and procedure of purchase
4.1. Seller provides a presence in its stock of Products presented on the Site.Accompanying product photos are simple illustrations to it, and may differ from the actual appearance of the goods. The accompanying product descriptions / specifications are not intended to be exhaustive the information content and may contain errors. For more accurate information on the goods the buyer must contact Customer Support.Update the information provided on the Site is made every 2 hours.
4.2. In the absence of Products ordered by the Buyer to the Seller's warehouse, the latter has the right to exclude the specified item from the Order / cancel Buyer's order by notifying the Buyer by sending a corresponding e-mail message to the address,specified by the Buyer during registration (or call the operator Crealandia Call-center).
4.3. If canceled completely or partially the prepaid Order revoked the cost of goods returned by the Seller to the Buyer the way the product has been paid.
4.4. Buyer's Order is made in accordance with the procedureslisted on the website under "ordering" at http://crealandia.com/ru/content/10-oformlenie-zakaza
4.5. The buyer is solely responsible for the provision of false information, resulting in an inability to proper performance of its obligations by the Seller to the Buyer.
4.6.After placing your order on the Site Buyer provides information on the expected date of delivery by sending an e-mail to the address specified by the Buyer during registration, or by phone. Manager, serving the Order, said the details of the order, coordinates the delivery date, which depends on thea legal entity / individual entrepreneur is the seller of the goods ordered by the Buyer, the availability of the ordered goods to the warehouse of the Seller and the time required for processing and delivery of orders.
4.7. Expected date of delivery of the order to delivery of the relevant service to inform the Seller to the Buyer manager serving order,by e-mail or call control to the Buyer.
Goods transfer date may be changed by the Seller unilaterally if there is objective, at the Seller's opinion, reasons.
5.1. Methods, as well as the approximate time of delivery of goods sold Crealandia,listed on the website under "Returns" at http://crealandia.com/ru/content/1-delivery; methods and the approximate time of delivery of goods sold by other sellers, are listed on the relevant pages of the Merchants on the Site. Specific terms of delivery may be agreed upon by the Purchaser with the operator of the Call-center in the order confirmation.
5.2. delivery Territory Products presented on the Site and implemented Crealandia, is not limited to the Kingdom of Spain. Buyer also agrees that the delivery area of goods sold by other sellers, can not be limited. Information on the territory of the delivery of goods sold by other sellers,It is presented on the following pages Merchants on the Site.
5.3. Delays in delivery are possible due to unforeseen circumstances that occur through no fault of Seller.
5.4. Upon delivery order awarded to the Purchaser or a third party specified in the order as the recipient (the buyer and the third party referred to as "the Recipient").If unable to obtain orders paid by cash settlement, the persons mentioned above, the Order can be awarded to a person who can provide information about the Order (administration number and / or the Beneficiary's name), as well as pay for the order in full to the person performing the delivery of the Order. Sellers other than Crealandia,free to determine the number of persons who can be transferred to the ordered goods.
5.5. To prevent fraud, as well as to fulfill the obligations specified in paragraph 5 of this Agreement, with the presentation of the Order prepaid person performing the delivery of the order, may request the document,Recipient's identity, as well as specify the type and number of the document provided to the Recipient upon receipt to the Order. The seller guarantees the confidentiality and protection of personal data Recipient (paragraph 9.3.).
5.6.The risk of accidental loss or damage to the goods passes to the Buyer from the moment of transfer of the Order and Recipient of the Order of affixing signatures to documents confirming the delivery of the order.In the case of non-Purchase Order Seller shall reimburse the Buyer the cost of pre-paid by the Buyer of the order and delivery in full upon receipt of confirmation of delivery Service of the Order of loss.
5.7. Shipping cost is calculated individually for each of the Order, on the basis of information about the seller of the goods ordered, the weight of the goods,the region and the method of delivery, as well as (if necessary) form of payment, and is indicated on the Site at the last stage of the ordering process.
5.8.The seller's obligation to transfer the goods to the Buyer shall be considered performed at the time of delivery by courier the goods recipient or recipient of the goods receipt in the post office or at a prearranged place of issue of the order (including ex paragraph).Upon receipt of the order to the post office recipient after payment of the delivered goods is obliged to inspect the delivered product and make its opening in the presence of the Russian Post employees to test the Goods to conform to the number, range and completeness of the goods,and also check the service life of the delivered goods and packaging integrity. In the case of claims for delivered goods (failure to invest, the investment goods than the one specified in the inventory of departure, manufacturing defects, other claims) on the orders of Russian Post employees Recipient constitutes an act of nonconformity.If the recipient does not claim were filed in the above order, the Seller shall be deemed fully and properly fulfilled its duty to surrender the goods.
In case of return of the goods delivered by mail due to the presence of claims to the recipient of the goods shall be applied to items containing the returned product,the following documents:
• an application for a refund;
• a copy of the deficiencies identified;
• a copy of the payment receipt;
• a copy of the inventory items;
• Return the form.
5.9. In making the order by courier,The recipient is obliged to inspect the delivered product and check it for compliance with the declared quantity, range and completeness of the goods and to check the life of the delivered goods and packaging integrity.In the absence of claims to the delivered goods recipient signs the "Form of delivery orders" or other similar document, provided by the courier, and pays the order (in the absence of 100% prepayment). Text in the delivery documents testifiesthat claims to the recipient of the goods is not declared and the Seller is fully and properly fulfilled its duty to surrender the goods.
5.10. Time Spent couriers delivering goods implemented Crealandia, at the recipient's address is limited to 15 minutes. Time Spent couriers delivering goods, implemented by other sellers,It may vary either higher or downwards depending on the conditions of delivery of the goods corresponding to the Seller.
5.11. Goods presented on the site, generated in the EU, the quality and packaging comply with the European standards, which is confirmed by relevant documents (certificates, etc.).
5.12. Specify the date,time and, if necessary, route of delivery, may be the manager, which communicates with the buyer to confirm the order. Buyer acknowledges and agrees that the date, time and route of delivery of goods sold by vendors other than Crealandia,They are the exclusive competence of vendors and in some cases this information may not be communicated to the Buyer; while employees and specialists Crealandia call-center undertake to provide all possible assistance and to make their best efforts to provide such information to the Buyer.
5.13.User understands and agrees that: implementation of delivery - a separate service, not an integral part of the goods purchased by the Buyer, the implementation of which comes to an end at the time of receipt of the recipient of goods and the payment for it. Some of the vendors that implement their products in the shop,may charge a fee for the service delivery of the goods (terms and cost of delivery in the case of charging a separate fee for it are available on the relevant page of vendor). Claims to the quality of the goods purchased, incurred after receipt of the goods and payment,dealt with in accordance with the European legislation and guaranteeing the relevant obligations of the seller. In this regard, the purchase of the goods delivery does not give the buyer the right to claim delivery of the goods purchased for the purpose of warranty or replacement,It makes it impossible to perform warranty service or replacement of the goods through the exit to the buyer, and does not imply the possibility of the return shipping costs of the goods in cases where the buyer is entitled to a refund for the product as such.
6. Payment for goods
6.1. The price of goods sold in the shop,indicated in the European currency EURO and includes the value added tax if the respective Seller applies the appropriate tax system.
6.2. The price of the goods specified on the Site. In the event of an incorrect price specified by the Buyer of the goods ordered,Seller shall inform the Buyer to confirm the order for the corrected price or cancellation of the order. If unable to contact the buyer the order is canceled. If the order has been paid, the Seller returns to the Buyer paid for the order amount in the same manner in which it was paid.
6.3.The price of the goods on the Site may be changed by the Seller unilaterally. The price of goods ordered by the Buyer can not be changed. The price of goods may be differentiated by region.
6.4. Features of the payment of the goods by credit card:
6.4.1. bank cards are transacted cardholder or authorized person.6.4.2. Authorization transactions on bank cards is carried out by the bank. If the bank has reason to believe that the transaction is fraudulent, the bank has the right to refuse the implementation of this operation.
6.4.3. To avoid cases of various kinds of misuse of credit cards when paying for all orders,furnished on the Site and prepaid debit card, checked by the Seller. In order to verify the identity of the owner and its eligibility to use the card Seller is entitled to request from the Buyer, drew up such an order, presenting an identity document.
6.5.Crealandia and other sellers have the right to provide discounts on products and to establish a program of bonuses. Types of discounts, bonuses, procedure and conditions determined by the seller of charge on their own and are listed on the Site (discounts, bonuses, terms and conditions of their charge in respect of goods to the seller, other than Crealandia,placed on the relevant page of vendor) and can be changed by the Seller unilaterally. Discount installed accordingly the Seller shall not be applied to goods sold by the Seller otherwise, unless otherwise stated for the relevant product on the website.
The variant of the application of discounts / bonuswhen the converted value of the goods Crealandia includes eurocents (eurocent), so the value of the goods shall be rounded downwards to the nearest multiple of one (1) EURO.
6.6. In conducting marketing activities, involving investment of any objects in the departure from the order of the buyer,delivery of the investments at the expense of the Buyer. To give up the attachment, the buyer should contact Customer Service.
6.7. Upon delivery of goods by mail Crealandia total value of the goods subject to an increase in the postage amount,refer to "Methods of delivery and rates» (http://crealandia.com/ru/content/12-sposoby-dostavki-i-tarify), and the delivery of the goods other Sellers - in accordance with the delivery terms and conditions posted on the relevant pages sellers.
6.8. The seller keeps statistics repurchased orders by the Buyer.The seller is entitled to unilaterally determine the payment methods available to purchaser, based on the statistics of action committed by the Buyer in the relationship with the seller.
6.9. The order is incomplete, the Buyer has informed the change purchase decisions before the start of the assembly order in the warehouse.If the Buyer has informed the Seller about it after the start of the assembly order in stock, then such order shall be deemed to have been rejected. Crealandia may decide to lock Buyer Services "Upon receipt", in respect of Products sold Crealandia first,if in accordance with the said statistics in the framework of the previously designed a row of 4 or more orders volume of rejected goods Buyer will be more than 80 per cent of the total volume of delivered goods. Secondly,if the share of partly completed orders will be more than 60% of the total number of executed orders and the number of partly completed orders will be at least 5. Subsequently, the Buyer will be able to re-use the "If you receive" only after the redemption from one to three orders worth a total of EURO 100 for three months.
6.10.Seller to the Buyer shall be entitled to restrict the available payment methods, depending on the volume of the previous orders. Payment method "Upon receipt" in respect of goods sold Crealandia not available for customers who have issued more than 10 orders or 100 products within 10 days, or more than 5 confirmed orders or 50 products within 2 days.Some dealers have the right to restrict the Buyer available methods of payment at its discretion.
7. Return of goods and money
7.1. Return of goods sold Crealandia, carried out in accordance with the "Terms and Conditions of return", stated on the website at the following address http://crealandia.com/ru/content/6-vozvratTerms of the return of the goods may be established by each respective Seller independently and published on the relevant page of vendor. Crealandia shall not be liable in respect of the return of the goods sold by other sellers.
7.2. Return the goods of good quality
7.2.1.The buyer has the right to refuse to order the product at any time before it is received, and upon receipt of the goods - for 100 days, not including the date of purchase, except for the goods specified in paragraph 7.2.4.. present agreement. Return the goods of good quality is possible if its trade dress, consumer properties,and a document confirming the fact and conditions of purchase of goods.
7.2.2. If the Buyer surrender of the goods according to p.7.2.1. Seller returns to him the value of returned goods, except for Seller's costs associated with the delivery of the goods returned by the Buyer,within 10 days from the date of receipt of returned goods to the warehouse of the Seller by the Buyer with the completed application for a refund.
7.2.3. If the Purchaser treatment time a similar product is not on sale at the SellerThe buyer has the right to refuse to perform this Agreement and to require the return paid for the goods specified sum of money. The seller must refund the amount of money returned goods within 10 days from the date of return of the goods.
7.2.4. Not to be returned perfumes, cosmetics, textiles (cotton,linen, silk, wool and synthetic fabrics, non-woven products such as fabrics - tape ribbons, lace, etc.), garments and knitwear, the normal use of which does not provide for other clothing between them and the body, including swimwear, underwear, chulochno- hosiery, etc.
7.3.Return of the goods of inadequate quality:
7.3.1. Under the product of inadequate quality is meant a product that is defective and can not enforce their functional qualities. The resulting product must conform to the description on the website.The difference between the elements of design or decoration of the statement on the website description is not a sign of poor quality.
7.3.2. Appearance and completeness of the goods, as well as the completeness of the whole Order should be checked by the Recipient at the time of delivery of the goods.
7.3.3.Upon delivery of the goods The buyer puts his signature on the delivery receipt in the column "Order received, completeness complete, claims to the amount and appearance of the goods do not have", or other similar documents issued by the Seller, in the graph, providing affixing the Buyer marks the absence of he claims to completeness,the quantity and quality of the goods. After receiving the Order claims to external defects of the goods, its quantity, completeness and does not accept its presentation.
7.3.4. If the buyer was handed the goods of improper quality, and this has not been agreed in advance by the Seller, the Buyer shall be entitled to make a full refund of the product.
7.3.5.Requirements for the return paid for the goods amount of money to be satisfied within 10 days from the date of request.
7.4. Return of funds is carried out by returning the value of the product purchased in the bank card or postal order.The method should be specified in the respective field of application for the return of the goods, which can be found at http://crealandia.com/ru/content/11-zayavlenie-na-oformlenie-vozvrata, or other similar documents issued by the Seller. The methods return the money paid for the goods of inadequate quality sold by the seller,different from Crealandia, determined by such sellers of their own and are indicated on the relevant page of vendor.
8.1. Seller is not responsible for damage caused by the Buyer as a result of improper use of the goods purchased in the shop.
8.2.Seller is not responsible for the content and functioning of external sites.
8.3. Crealandia is not responsible for the quality of goods sold by other sellers, as well as for the fulfillment of their obligations, for transmission to the purchaser of the goods, according to their completeness, and the number of the relevant registration of the buyer's order.Purchaser hereby agrees that any claim as to the quality, quantity and completeness of goods, as well as the time of delivery of the goods may be taken to the seller, whose product was ordered in the shop.This Crealandia undertakes to assist buyers in the resolution of their claims to the sellers by providing all relevant information from Crealandia information on work order, sale and return conditions of the goods, the location of the respective Sellers, as well as any other information essential for the resolution of such claims,held by Crealandia and not confidential by law or contract.
9. Privacy and Information Protection
9.2. When you register on the site provides the following information: Last Name, First Name, Middle name, contact telephone number, email address, date of birth, gender, address for delivery of the goods.
9.3. By providing your personal information to the Seller,Visitors to the site / user / buyer agrees to them by the Seller treatment, including for the implementation of the Seller obligations to the site visitor / user / purchaser as part of this public offer, promotion sellers of goods and services of electronic and sms surveys, monitoring results of marketing campaigns,customer support, delivery of goods to the buyer organization, conducting raffles prizes among visitors of the Site / Users / Customers, satisfaction monitoring the site visitor / user / purchaser, as well as the quality of services provided by the Seller.
9.4.Under the processing of personal data means any action (operation) or a set of actions (operations) performed with the use of automation equipment or without the use of such means with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change) extraction, using,transfer (including transfer to third parties, not excluding the cross-border transfer, if the need for it arose in the course of performance of obligations), depersonalization, blocking, deletion, destruction of personal data.
9.4.1. The seller has the right to send information, including advertisements,e-mail and mobile phone user / purchaser with the consent expressed by committing an action that uniquely identifies the subscriber and allows reliably establish his will to receive messages.User / Purchaser shall be entitled to opt out of receiving promotional and other information without explaining the reasons for the refusal by informing Crealandia its refusal by sending an appropriate application to the email address of the Seller: firstname.lastname@example.org. Service messagesinforms the user / Buyer on the order and stages of processing are sent automatically and can not be rejected by the User / Buyer.
9.4.2 Withdrawal of consent to the processing of personal data carried out by withdrawing the acceptance of this public offer.
9.5. Seller has the right to use «cookicom» technology.«Cookicom» do not contain confidential information. The visitor / user / Buyer hereby consents to the collection, analysis and use of cookicom, including third parties for the purposes of the compilation of statistics and optimize advertising messages.
9.6. Seller receives information about the ip-address of the visitor Site http://www.crealandia.com.This information is used to identify the visitor.
9.7. Seller is not responsible for the information provided by the User / Buyer on the Site in an accessible form.
9.8. Seller shall be entitled to carry out the recording of telephone conversations with the User / Buyer.The Seller undertakes to: prevent unauthorized access to the information obtained in the course of telephone conversations, and / or transfer it to third parties, not directly related to the execution of the order.
10. Validity of the public offer
10.1 This Public Offer shall enter into force upon its acceptance of the site visitor / buyer, and is valid until the date of revocation of acceptance of the Public Offer.
11. The system reviews and ratings
11.1.Seller provides users with the right online store Crealandia opportunity to leave feedback or comment in the space provided for this site online store, which may be the assessment of quality of work Crealandia online store or the quality of the purchased goods.Comments are posted on our website with the sole purpose to provide other users express their opinions about the characteristics of the purchased goods or reliability of Internet shop Crealandia.
11.2.All reviews and comments from compulsory moderation in order to determine their compliance with the current legislation and identify the possible unreliability of these data. Online Store Crealandia reserves the right in its sole discretion to reject, delete, or change any left feedback and comments.
11.3.In compiling reviews Customers or Buyers undertake to comply with the moral, legal and ethical standards. Feedback may not contain obscene, vulgar, racist expression, as well as can not contain itself any contact details - tools for communication, phone numbers, email addresses or other informationwhich may violate the rights of third parties and the right to privacy implication but this may not publish any information containing advertisements or links to other online resources.
11.4. Reviews passed moderated and published in Crealandia online store can not be modified or deleted,except for reasons of legal and moral norms. Review or comment may be removed by a voluntary and mutual agreement of the participants of this User Agreement when the user towards the appropriate request to the support team via email email@example.com.
11.5.Published ratings can be used as Crealandia online store at its own discretion, as a supplement to promotions and suggestions to improve the quality of services provided in the newsletter, offers, promotions or similar informational mailings.
11.6. Published ratings,They are part of the rating system of the offered goods. The rating system is fully automated and is created based on a specific set of criteria. Rating Object rating, as well as reviews,only intended to notify users about the possible and expected quality and conformity of the real condition of the goods and offered services.
12. Intellectual Property Rights
12.1. Crealandia owns or has the appropriate rights to use the intellectual property, where applicable, the Internetstore and all content used on the website, including platform, text, photographs, illustrations, logos, trademarks, graphics, design, interfaces, and any other content or information necessary to operate the online store.
12.2. Access,browsing and use of the Site does not imply the transfer of intellectual property, as well as full or partial assignment of such rights by Crealandia. The law provides for granting user rights to use the content and services on the site at home and in the order,provided for the possibility of using the advantages of working with an online store Crealandia.
12.3. If the Internet user provides information store Crealandia site owners through any information channel, the user thus states and Affirmsthat he has a right to this information and does not infringe any intellectual and industrial property rights, trade secrets or any other rights of third parties, and that such information is not confidential and / or does not cause harm to third parties.
12.4. If the user becomes aware of the existence of kakogo-or illegal content or content contrary to the laws, which may cause a violation of the above rights (para. 12.3.), it is obliged to immediately inform the owner Crealandia online store via the feedback form located on page http://crealandia.com/ru/ contact-us, for appropriate action site owners.13. Additional terms
13.1. Seller may assign or otherwise transfer your rights and obligations arising from his relationship with the Purchaser to third parties.
13.2. The Internet-Shop and services provided may be temporarily partially or completely unavailable due to preventive or other works, or any other technical reasons.Crealandia Technical Service has the right to periodically carry out the necessary preventive or other work with prior notice to the buyer or without it.
13.3. The relations between the User / Buyer and Seller provisions of the European legislation applicable,because the grounds and finding Crealandia the Kingdom of Spain.
13.4. In case of questions and complaints from the User / Purchaser he must contact the seller by e-mail or other available means. All arising disputes the parties will try to solve through negotiations,when not reaching an agreement the dispute shall be referred to the judicial authority in accordance with current European legislation.
13.5. court invalidation of any provision of this Agreement shall not entail the invalidity of the remaining provisions.
13.6.The official and original version of this User Agreement is a version in Spanish (Castilian). It is published and available on the website at http://crealandia.com/com/content/3-terms-and-conditions-of-use
All versions in other languages are considered auxiliary translations, to facilitate understanding of the Users.Accordingly, users can not make a claim based on supporting the translated version of this User Agreement. In the event of any dispute over the interpretation of the terms, rules or information component of the site, in the case of ANY KINDany discrepancy between the Spanish version and translated into any other language version of this User Agreement, it certainly used the official version of the User Agreement in Spanish (Castilian), in accordance with current European legislation.