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Anti-Discrimination and Hate Speech Policy

Our projects connect people from all over the world, including authors, artists, vendors, freelancers and creatives, to meaningful consumers. It’s a whole community where people motivate each other and interact by creating, selling and buying unique products. We want everyone to feel safe and our priority is to create an inclusive environment. This policy explains what behaviours we don’t allow so that everyone has a positive experience. We want our platform to be a place where people feel safe.

This policy is part of our Terms of Use.

By using Crealandia, you agree to this policy and our Terms of Use.

We prohibit the use of our Services to discriminate against people based on the following personal characteristics (collectively referred to as “protected groups”):

Race

Colour

Ethnicity

National origin

Religion

Gender

Gender identity

Sexual orientation

Disability

Any other characteristic protected by applicable law

You should be aware of the laws and regulations relating to non-discrimination which may apply to you. In addition, we do not tolerate hate speech. Hate speech occurs when aggressive, abusive, degrading or demeaning words are designed to harm a person or group based on their legally protected characteristics.

Regardless of whether you use public functions in our projects, such as listing products, using marketplaces and writing reviews, or communicating directly with other Participants in our projects, e.g. via messages, discrimination and incitement to hatred is prohibited.

As a seller in Crealandia, your shop content, including shop advertisements and shop rules, may not exhibit discriminatory behaviour towards protected groups. Examples of prohibited behaviour include, but are not limited to:

Denying service on the basis of membership in one or more protected groups

Showing intolerance or disrespect to another member based on the attributes of a protected group

Having a shop policy that excludes sales to members of one or more of the protected groups listed above.

Making direct or indirect derogatory or degrading remarks about the protected groups listed above.

Racial slurs.

Posts which support or glorify hate groups and their members

If you believe that discrimination or hate speech has occurred on our sites, please report it by contacting us via our support email and we will investigate.

If you see an ad that you think violates our Banned Items Policy, including banned hate items, we encourage you to flag the item using the “#report-abuse” link at the bottom of your listing. 

Our support email addresses are:

[email protected]

Our support chat rooms:

https://t.me/dailydollshop – Russian support

https://t.me/niti_english – English support

https://t.me/niti_espanol – Spanish support

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