1. I don’t accept custom orders.
2. VAT and custom duty are not included to items prices. Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
3. Shipping is free to the all countries where I sell my artworks. I send packages via Russian Post.
4. I don’t send orders to countires that are closed to import of international packages due to COVID-19 restrictions.
5. I accept cancellations. Request a cancellation within 24 hours of purchase. Please pay attention that the cost will not be returned in full. Part of the cost will go to pay off the payment services.
6. I don’t accept returns or exchanges. However if you received a damaged parcel, please inform me by e-mail and attach photos of the damage.