Children’s knitted set woolen socks and handmade mittens

The color of the product may differ from the color you see on the screen (it depends on your monitor settings).

Please provide the correct address when placing an order. If any package is never picked up from the postal office or requires re-shipment due to an incorrecr address or any reason, the cost of resending is the responsibility of the buyer.

In the event of a return, the buyer pays the return shipping cost even if the item was purchased with free shipping.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Crealandia.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Crealandia or any third party services you access through Crealandia. You can reference the Crealandia Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Crealandia to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; 

and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Crealandia Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Crealandia Seller Policy and Terms of Use.