Patterns and tutorials sold at this shop are digital goods which are non-returnable and non-refundable once they’ve been downloaded. Therefore I won’t accept any returns or refunds. If you have problem with your order, please, contact me at [email protected] and I’ll do whatever I can to help or rectify any matter. it may take me up to 24 hours to reply because we are most likely in different time zones. Thank you for your patience.
Please note, I’m not responsible if the purchased pattern doesn’t match your beading level. If you run into any problems or need help, please contact me via email. I would really appreciate if you would include a photo of the piece you struggle with. You could also join The Tales Of Beads FaceBook Group – it’s a closed group where beaders share the pieces they’ve made using patterns The Tales Of Beads, give useful advice and ask for help.